As the 3G sunset approaches, dealers are seeing the need to replace outdated 3G alarm communicators with modern, comprehensive, and cost-effective devices that come with ample features, functionalities, and capabilities.
What are some of these key features that come with an upgraded alarm communicator?
More Than Just A 3G Replacement
As the 3G sunset approaches, it is important to consider solutions that allow dealers to modernize their customers’ systems and provide features such as:
- Remote Interactivity & Mobile Keypad: Choose an alarm communicator with a full-featured mobile keypad that allows platform users to control and program alarm systems, allowing for real-time management from anywhere.
- Advanced Analytics: Select an alarm communicator with an in-depth analytics feature, so you can analyze system events, and have better control and understanding over your security setup.
Multiple Solutions to Fit Your Needs
LTE and IP solutions each have their own pros and cons in terms of reliability and cost. Working with a manufacturer like EPIC that provides multiple IP and LTE solutions can ensure that you can choose the solution that is right for you.
- Benefits of LTE:Â LTE alarm communicators are generally regarded as being the most reliable and efficient in terms of communication capabilities. Since cellular service is considered very reliable, usually more so than IP, most systems are highly recommended to opt for an LTE alarm communicator.
- Benefits of IP: If your customer’s security setup is in an area with poor or unreliable cellular service, having a traditional IP (Ethernet + Wi-Fi) alarm communicator helps prevent any disconnections or downtime of the system.
Cloud Platform & Remote Programming
For dealers:
Replacing old alarm communicators doesn’t mean solely replacing the hardware; new communicators on the market, like EPIC’s interactive alarm communicators, come with opportunities to enhance your security setup and take advantage of the benefits of a comprehensive cloud platform with remote programming capabilities.
EPIC’s Aryo Cloud and Mobile App allows dealers to:
- Access remote diagnostics for troubles
- Conduct remote programming through a full-featured mobile keypad
- View panel status in real-time
- Receive daily summary reports and disconnection notices
- Easily filter events sent to monitoring stations
- Assign or reassign devices for future customers
- Provide permission-based authentication for authorized users.
For users:
Having a comprehensive cloud platform and mobile app is not only beneficial to dealers, but users as well.
EPIC’s Aryo Cloud and Mobile App allows users to:
- View zones, partitions, events and status on up to 8 partitions or account numbers
- Access permission-based roles and functions for maximum security
- Get comprehensive reports, analytics, diagnostics, and alarm panel troubles
- Cancel false alarms easily from the mobile app.
Multiple Monitoring Options
Outdated alarm communicators offer limited options when it comes to monitoring, which makes it difficult to ensure that systems are performing reliably.
EPIC’s alarm communicators allow you to ensure your system is being monitored smoothly with the use of:
- Multiple options such as keybus, dial capture, and legacy panel monitoring to cover a wide range of panels- both new and old
- Concurrent monitoring of IP and LTE with a digital account
- Comprehensive partition and zone status reporting and mapping.
Full-Featured Mobile Keypad
By upgrading your alarm communicator, you can reduce the time and cost of numerous service calls by leveraging the convenience and ease of remote programming on the mobile keypad.
- Dealers can access, troubleshoot, maintain, and program their customers’ security setups remotely from anywhere in the world.
- Users are also able to view troubles on the system, bypass zones, and arm or disarm remotely.
Advanced Analytics and Reporting
EPIC alarm communicators like surf, surf-k, surf-km, and aero-k offer improved analytics and insights into performance, status, and device troubles, allowing for enhanced control over your customers’ security setup.
Keep track of alarms, system events, and more, with a communicator that offers comprehensive and full event reporting.
Multiple Arming Options
EPIC’s devices provide stay, away, no entry delay, and night modes to offer your customers enhanced convenience and control over their security systems and needs.
Key Takeaways
As the 3G sunset approaches, existing 3G alarm communicators will soon become outdated and will no longer be able monitor systems. This presents a substantial safety and security risk to customers. Epic Safety provides solutions to not only address the 3G sunset, but also to enhance your customers’ security setups.
Epic Safety’s products are FCC, IC, PTCRB, AT&T, UL, and ULC certified.
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